Other Information
| Organisation | Services | Relevant Information |
|---|---|---|
| Auxiliary Medical Service | Non-emergency ambulance transfer service | Service Details The Auxiliary Medical Service (AMS) provides free point-to-point non-emergency ambulance transfer service for affected residents of Wang Fuk Court in Tai Po in need of assistance. This service transports residents between temporary shelters and hospitals, clinics, pharmacies or other designated locations Eligibility Affected residents referred by a government officer with special care needs (e.g., mobility impairments, being bedbound, requiring wheelchair use) Fee Free of charge Application and Enquiries Call 2730 2281 and provide simple information |
| The Hong Kong Federation of Insurers | Insurance Coverage and Claims Arrangement enquiry Hotline |
Tel: 2861 9367 Email: Support@hkfi.org.hk https://www.hkfi.org.hk/media-release/taipo-fire-incident-insurance-coverage-and-claims-arrangement |
| Insurance Authority | Enquiry Hotline | Tel: 3899 9983 https://www.ia.org.hk/en/infocenter/press_releases/20251127.html |
| Hong Kong Monetary Authority, Hong Kong Association of Banks, and the banking industry | Providing flexibility and support for affected citizens to address their needs for urgent banking services and liquidity | https://www.info.gov.hk/gia/general/202511/27/P2025112700595.htm |
| The Office of the Communications Authority | Temporary free public mobile telecommunication services | https://www.ofca.gov.hk/en/taipo/index.html |
| The Office of the Communications Authority | Hotline numbers of telecommunications service providers and domestic pay television programme service provider | https://www.ofca.gov.hk/en/taipo/index.html |
| Hongkong Post | Mail delivery, collection, retention and redirection service | https://www.hongkongpost.hk/en/other/2025/support_services/index.html |
| MTR Corporation Limited | Replacement of JoyYou Card and Personalised Octopus with "Persons with Disabilities Status" or "Student Status" | Support Centre is at MTR Tai Po Market Station https://www.mtr.com.hk/archive/corporate/en/press_release/PR-25-084-E.pdf |
